What is your order process?

Brian Pawl

It couldn’t be more simple! Just 3 easy steps: 1. Place your order online or by phone (630-423-5996). 2. We will email you a Design Kit which includes everything you need to design your own quilt. Our quilters are always available for questions or suggestions during this process as well. Plus, the Design Kit includes a pre-paid shipping label. 3. … Read More

What do your customers have to say about your quilts?

Brian Pawl

They absolutely love them! Check out our Customer Reviews page and see for yourself.  We never edit or delete any reviews, and we post them the same day we receive them. Also, take a look at our Gallery to see pictures of all our completed quilts. We are constantly adding more pictures when we finish quilts.

How long does it take to receive my finished quilt?

Brian Pawl

During most of the year our turnaround time is 2 weeks from when we start cutting your t-shirts and designing your quilt. Rush orders can be finished in as quickly as 3 days (Rush orders subject to Rush Fee). Graduation time (May-July) and the Christmas season are our busy times, so quilts will take a little longer to finish during these … Read More

Do you fully quilt every quilt or just tack the corners?

Brian Pawl

We ALWAYS fully quilt our quilts! Fully quilting is the best way to ensure your quilt lasts a lifetime, and it gives each quilt character and looks great! When we fully quilt our quilts, the quilting reinforces the t-shirts by attaching them to the batting and the backing fabric. This way we keep the quilt soft, but still makes it … Read More

Do I have to pay for the entire cost of the quilt up front?

Brian Pawl

No, just a $100 deposit when you place your order. We charge the balance when we mail you the finished quilt. If we haven’t yet sent you the Design Kit, you can still cancel your order and receive a full refund of your deposit. If we have sent the Design Kit then you have 60 days to cancel your quilt, … Read More

What is a square, and how big is it?

Brian Pawl

A square refers to one t-shirt square within your t-shirt quilt. A standard square is 15 inches on all sides, and it can be made from the front, back, or sides of a shirt or any other item you want included in your quilt. It can also contain anything you want us to sew onto a 15 inch blank square, … Read More

The items for my Quilted Memories™ quilt are special and dear to my heart. How does Quilted Memories™ ease my worries?

Brian Pawl

We know your t-shirts have significant meaning and are special to you, so we want you to be as comfortable as possible shipping them to us, and during the entire quilting process. Quilted Memories™ uses FedEx to ship packages so we (and YOU!) can track your package during shipping. We also email you at every stage, from the safe arrival … Read More

What about special requests?

Brian Pawl

We are happy to accommodate any and all of your special requests – just ask! Quilted Memories™ has made custom quilts of all kinds, and our quilters have been sewing/quilting for decades! Custom services are quoted upon request. Visit our Order Page to place a special request order. Or Contact Us today with any questions or concerns you may have.

Does Quilted Memories™ do embroidery services?

Brian Pawl

At this time we do not offer embroidery services, however, if you would like to include a name from the back of a jersey, or other unique fabric which we can sew into the quilt, we would be happy to include that as well – just ask!

What is sashing?

Brian Pawl

Sashing is a 1.5 to 3 inch border around every shirt in the quilt. Sashing especially enhances a quilt when many of the shirts are the same color. We sash ALL our quilts (unless you would prefer that we don’t – just ask!) because we believe it creates a higher-quality, sturdier, more attractive quilt. You can choose the sashing color … Read More

How are my shirts cut?

Brian Pawl

The standard square size is 15″ x 15″, however, every quilt is given special attention from our master quilters and square size my vary slightly. You may request a different size if you have already started cutting your shirts or if your designs are exceptionally large. 98% of shirts from children to adult will fit in this size.

Can I wash my quilt?

Brian Pawl

Yes! Quilted Memories™ quilts are as washable as the materials selected to go in them. We suggest caring for your quilt as gently as you would care for the most sensitive fabric in it. Quilts made of pre-washed cotton t-shirts can be machine washed with cold water and line dried. If you have a dark-colored backing and any light-colored shirts, … Read More

Do I need to wash or cut my t-shirts for you to make the quilt?

Brian Pawl

Please wash your t-shirts before sending them to us. Washing your shirts prevents the colors from bleeding and makes working with them a little more pleasant for the Quilted Memories™ sewing team. Leave the cutting to us, however. Just send us your clean, whole shirts and we’ll send back a soft, warm, and cozy Quilted Memories™ quilt.

What if my t-shirts have holes or stains in them?

Brian Pawl

We accept any t-shirt you provide expecting you understand that the quality of your quilt depends somewhat on the quality of the t-shirts provided. Stains and small tears can add character to a quilt if there is a great story or memory to go along. After all, that’s what these quilts are all about!